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July 11, 2012
Buying new appliances - How to communicate with your sales associate.
Are you ever annoyed by all the questions salespeople seem to ask? Have you ever wondered why they seem to be giving you a quiz, instead of helping you make your purchase?Here's why this happens: Appliance sales folks work in an environment where there are many brands, many categories within the brands, and many products within the categories. Vastly different products perform different functions across a wide range of prices. When you bounce in and say you want a washer, the sale person has to ask a number of questions to help you find the product that most precisely fits your needs. It's impolite and impertinent to just jump in and ask a customer how much she can afford or how big her family is, so a series of questions related to the size of the washer that might fit your needs and showing a couple of examples in different price ranges might help narrow the field. Of course, the sales person might also want to know whether your interests are in a front-load or a top-load washing machine. One issue is that "you don't know what you don't know". As a buyer, if you don't know the advantages and disadvantages of a front-load washer vs. a top-load then it's the sales associates job to help explain this in order for you to make a determination of which product will work best for you. The more you learn, the better informed you are, and the more likely you are to -
May 20, 2012
4 Tips for Hiring a Kitchen Remodeling Contractor
Kitchen Remodeling is a major undertaking. Before committing to spending thousands of dollars for your new kitchen, here are some important guidelines to follow: 1. Research for a good contractor. Don't merely rely on ads or Yellow Pages. Get recommendations from friends and neighbors. Check Angie's List and the BBB. 2. Use only licensed and bonded contractors. Ask them for references, and check the references. If you can, visit previous jobs. 3. Get at least three estimates. Don't automatically take the low bid. You can learn a lot from an estimate. Is it well prepared and professional? Is the scope of work clearly defined with completion dates, and cost breakdowns? Don't simply accept the bid as final. It's OK to negotiate. Clarify anything you don't understand. 4. Do not pay for everything in advance. Customs vary, but the payment schedule should leave a substantial amount due upon satisfactory completion. Follow these four recommendations and make sure that you get your appliances from a reliable source: Universal Appliance and Kitchen Center 12025 Ventura Blvd. Ste B-105 Studio City, CA 91604 PH 877 696-2987
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